Every legal request, triaged in seconds
Adeu reads incoming requests from email, Slack, and Teams, categorizes them by type and urgency, and routes them to the right person. Routine questions get answered automatically from your knowledge base. Your team stops firefighting and starts focusing on high-value work.
Legal teams are drowning in requests they can't see
Most in-house legal teams receive requests through a tangled mix of email threads, Slack messages, hallway conversations, and shared inboxes. There's no single view of what's pending, what's urgent, and what's already been handled. Requests fall through the cracks. Stakeholders follow up repeatedly because they have no visibility into status.
The result is a team that spends more time triaging and chasing context than doing actual legal work. Senior counsel ends up fielding routine policy questions that could be answered in seconds. Meanwhile, genuinely urgent matters sit in the queue behind requests that arrived first, not requests that matter most.
Adeu replaces this chaos with a structured intake process that works across every channel your team uses. Every request is captured, categorized, and routed automatically. Your team gets a single dashboard with full visibility, and stakeholders get instant acknowledgment and status updates without needing to ask.
Capabilities
What you get out of the box.
Automatic categorization
Every incoming request is classified by contract type, urgency level, business unit, and subject matter. Adeu learns from your team's past decisions to improve accuracy over time, so the categories match how your team actually thinks about work, not generic defaults.
Smart routing
Requests reach the right reviewer based on subject matter expertise, current workload, and your internal escalation rules. If someone is out of office or at capacity, Adeu automatically redirects to the next qualified person. No more bottlenecks on a single team member.
Auto-replies for common questions
Routine questions about standard policies, approval thresholds, or contract templates get answered instantly from your knowledge base. Adeu drafts a response, matches it against approved templates, and sends it with confidence scoring. Your team reviews a log rather than handling each one manually.
Full request history
Every request, response, reassignment, and resolution is logged with the original context preserved. When a matter escalates or gets handed off, the next person sees the full thread, not a forwarded email with half the context missing. Built-in audit trail for compliance reporting.
From request to resolution
See how Adeu handles a legal request end-to-end, from the moment it arrives to the final resolution.
Request received
A message arrives via Slack, email, or Teams. Adeu captures the full context including attachments, thread history, and sender information.
AI reads & classifies
Adeu identifies the request type, urgency level, and relevant playbook. It checks for duplicates and links related requests from the same matter.
Routed or auto-replied
Routine policy questions get instant, knowledge-base-backed answers. Complex requests are routed to the right team member with full context attached.
Tracked to completion
The requester gets automatic status updates. Your team sees a single dashboard with SLAs, aging reports, and a full audit trail from first message to resolution.
Works with your tools
Connects to the tools your team already uses.
Frequently asked questions
Related reading
Learn more about how this works in practice.
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Get early access to Adeu
We're onboarding select teams now. Get priority access, hands-on onboarding, and direct input into our roadmap.